To return an item as an international customer, you should follow the return policy of the retailer from which you made the purchase. In general, you will need to ship the item back to the retailer at your own expense and provide a tracking number. It’s best to contact the retailer directly for specific instructions and information on their international return process.
An item may be on backorder if it is temporarily out of stock with the retailer. This means that the retailer has received more orders for the item than they have available to sell. Backordering an item allows customers to still place an order and receive the item as soon as it becomes available, rather than having to wait for it to be restocked. The retailer will usually provide an estimated time frame for when the item will be back in stock, and will typically ship the item to the customer as soon as it becomes available.
We accept various payment methods to make checkout convenient for our customers. You can choose from bank transfer, credit/debit card and PayPal to complete your purchase. Each option is secure and efficient, ensuring a smooth and hassle-free shopping experience.
Yes, we ship internationally! We understand the importance of having access to our products no matter where you are located. Our international shipping options ensure that you receive your purchases in a timely and cost-effective manner. With a wide range of shipping options available, you can choose the one that best suits your needs. Shop with confidence knowing that we are here to support you every step of the way.
Yes, orders can be changed! We understand that sometimes changes need to be made after an order has been placed. If you need to make changes to your order, please reach out to our customer service team as soon as possible. We will do our best to accommodate your request, subject to the availability of the products and the shipping method you have selected. Our goal is to make the ordering process as convenient and stress-free as possible for our customers.
Customers have the option to return items by either post or collection. Returning by post involves shipping the item back to us using a courier service of your choice, while returning by collection involves arranging for us to pick up the item from your location. The specific return options available to you will depend on the retailer’s policies and the country you are located in. Please refer to the retailer’s return policy for information on how to initiate a return and the options available to you.
Our return policy is designed to ensure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it for a full refund within a specified time frame, typically 30 days from the date of receipt. To initiate a return, please contact our customer service team to obtain a return authorization. Returns must be in the original packaging and in the same condition as when they were received. For more information on our return policy, please refer to our website or contact our customer service team directly.